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Sparkalz

Ratings after every visit

Client Feedback Software for Salons and Spas

Collect feedback after every visit, for the overall experience and for each stylist, and use it to coach your team and lift service quality.

  • Rating per stylist
  • Sent automatically
  • Catch issues early

Hear it from clients, not from reviews

Unhappy clients rarely complain at the desk; they just do not come back. Sparkalz asks for feedback after every visit, so you hear about problems early and can thank your best people.

What you get

Feedback that improves your service

Automatic requests

A short feedback request goes out after every visit.

Stylist ratings

Clients rate the experience and the stylist who served them.

Comments

Read what clients loved and what could be better.

Alerts

Get notified about low ratings so you can follow up fast.

Team reports

Compare ratings across staff and branches.

Client history

Every rating is saved on the client’s profile.

Coaching

Coach your team with real numbers

See ratings by stylist, service and branch, and recognise the people your clients love.

  • Ratings by stylist
  • Trends over time
  • Service quality by branch
  • Turn happy clients into reviews

FAQs

Frequently Asked Questions

Still have a question? Ask us on WhatsApp

How does Sparkalz collect feedback?

After each visit Sparkalz sends a short request where clients rate their experience and the stylist.

Can I see ratings for each staff member?

Yes. Ratings are linked to the stylist or therapist who did the service.

Will I know about bad experiences quickly?

Yes. Low ratings are flagged so you can contact the client and fix it.

Can feedback help with online reviews?

Yes. Happy clients can be invited to leave a public review.

Ready to run your salon effortlessly?

Book a free demo and see how Sparkalz runs your salon, spa or barbershop.

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