Automatic requests
A short feedback request goes out after every visit.
Ratings after every visit
Collect feedback after every visit, for the overall experience and for each stylist, and use it to coach your team and lift service quality.
Unhappy clients rarely complain at the desk; they just do not come back. Sparkalz asks for feedback after every visit, so you hear about problems early and can thank your best people.
What you get
A short feedback request goes out after every visit.
Clients rate the experience and the stylist who served them.
Read what clients loved and what could be better.
Get notified about low ratings so you can follow up fast.
Compare ratings across staff and branches.
Every rating is saved on the client’s profile.
Coaching
See ratings by stylist, service and branch, and recognise the people your clients love.
FAQs
Still have a question? Ask us on WhatsApp
After each visit Sparkalz sends a short request where clients rate their experience and the stylist.
Yes. Ratings are linked to the stylist or therapist who did the service.
Yes. Low ratings are flagged so you can contact the client and fix it.
Yes. Happy clients can be invited to leave a public review.
Book a free demo and see how Sparkalz runs your salon, spa or barbershop.